Contents

1. 1 Visit the IIa VPN Site
2. 2 1.  Beginning a Network Connect Session (this will allow users to work from their desktop as if they were in the office)
3. 3 2. Rearranging, Sorting, and Deleting User Bookmarks
4. 4 3. Using the Icons in the Files Panel
5. 5 4. Book marking a Network Location
6. 6 5. Setting Preferences
7. 7 6. Signing Out
8. 8 7. Troubleshooting
   1. 8.1 Q: When I type https://secure.infointl.com it says the page can't be displayed
   2. 8.2 Q: Why do I get a blank page when I type an address in the Juniper address bar
   3. 8.3 Q: Once I have logged into the VPN, my applications such as Outlook and other software are not working.

Visit the IIa VPN Site

1.  Beginning a Network Connect Session (this will allow users to work from their desktop as if they were in the office)

•  To begin a Network Connect session:

A. Using Network Connect from the VPN home page

   •  Once Logged into VPN and on the home page

   •  Click the Start button next to Network Connect in the Client Application Sessions panel.

   •  Wait for the secure gateway to download the Network Connect application to your computer. The Network Connect status window opens and the following icon appears in the Windows Taskbar when your session begins, indicating that the secure tunnel to your corporate network is open:

B. Using Network Connect after it's installed on your pc (after the first use)

•  Go to Start - programs - Juniper Networks - Network connect 6.0 and then click Network connect to launch network connect.

   •  This will launch the log on screen and you can enter your credentials and start network connect

•  You can also create a shortcut on your desktop to Network connect so you can just double click the shortcut to launch Network Connect.   

   •  Start - programs - Juniper Networks - Network connect 6.0 and then right click Network connect - send to - desktop (create shortcut) this will send shortcut to your desktop.

•  You should be able to run your log on script after you launch Net Connect and this will map all your dives for you so you can access them from your laptop.

** Network Connect access is not accessible for all employees **

2. Rearranging, Sorting, and Deleting User Bookmarks

Under each panel on the secure gateway home page, there can be both permanent and user bookmarks that provide you quick access to Web locations, intranet resources, and client applications. Your system administrator creates the permanent bookmarks which you cannot edit, delete, rearrange, or sort. You can create your own user bookmarks which you can rearrange and sort under each panel, or delete as necessary.

To rearrange, sort, or delete the user bookmarks under a panel:

1. On the secure gateway home page, click the following Panel Preferences icon in the title bar for the panel that contains the bookmarks:
   
2. To rearrange a bookmark, select it in the list on the Panel Preferences page and then click Move Up or Move Down to change its position.
3. To alphabetically sort the user bookmarks under the panel, click Sort by name .
4. To delete a user bookmark, select it in the list and then click Delete .
5. In the Options section, specify whether you want to display your user bookmarks in the panel above the permanent bookmarks created by your system administrator.
6. Click Save Changes .

3. Using the Icons in the Files Panel

Here is a summary of the icons in the Files panel:

Icon	Name	Description
	Panel Preferences	Opens the Panel Preferences page where you can manage bookmarks for the panel. For more information, see Rearranging, Sorting, and Deleting User Bookmarks.
	Add a Windows Directory	Adds a bookmark for a Windows directory to the Files panel
	Add a UNIX/NFS Directory	Adds a bookmark for a UNIX/NFS directory to the Files panel
	Collapse Panel	Collapses a panel and hides the bookmarks
	Expand Panel	Expands a panel and shows the bookmarks
	Windows Folder	Indicates a bookmark to a Windows folder
	NFS Folder	Indicates a bookmark to a NFS folder
	Item Properties	Opens the Edit Bookmark page where you can change the properties of the bookmark

 

4. Book marking a Network Location

To bookmark a network location:

1. On the secure gateway home page, click the Add a Windows Directory icon.
2. Browse to the folder you want to bookmark.
3. Click the Bookmark Current Folder button at the top of the page.
4. Enter a bookmark name and description (optional).
5. Click Add Bookmark to add the bookmark to the Files panel.

To edit a user bookmark:

• Click the Item Properties icon next to the bookmark you want to modify, make changes, and then click Save Changes .

5. Setting Preferences

The options on the Preferences pages enable you to alter various account settings, configure default settings for various features such as Secure Meeting, uninstall client components, delete cookies and cached email information, and display or hide the Host Checker remediation page. (Note that you may not have access to all of the options described in this Help section.)

To set preferences:

1. At the top of the secure gateway home page, click the Preferences button.
2. Set preferences on the following tabs of the Preferences page:
• User Home -Use this tab to rearrange the panels on your secure gateway home page. For more information.
• General -Use this tab to change your name and password (if allowed), specify email information, specify a country for daylight savings time, and set Secure Meeting options. For more information.
• Applications -Use this tab to uninstall client components. For more information.
• Advanced -Use this tab to perform the following functions:
• Delete cookies, cached email information, and your list of trusted SSL Web servers. For more information.
• Transmit (upload) log files to your system administrator via the secure gateway. For more information.
• Select an option to display or hide a remediation page that appears if your computer does not meet the security requirements that your administrator specified.
3. When you are finished, click Save Changes.

6. Signing Out

•  Before closing your browser window, click the Sign Out link in the top right of the secure gateway home page or click the exit button in the browsing toolbar.

•  Delete any files that you download to a machine other than your personal computer. When choosing files to download, keep in mind that even after emptying the recycle bin, data remains on the hard drive.

7. Troubleshooting

Q: When I type https://secure.infointl.com it says the page can't be displayed

A: Verify you have an internet connection

A: Make sure you are typing the correct address in the browser

Q: Why do I get a blank page when I type an address in the Juniper address bar

A: You need to minimize your Juniper session if you want to browse the internet outside the IIa network

Q: Once I have logged into the VPN, my applications such as Outlook and other software are not working.

A: Juniper is set up to allow use of basic things such as OWA, your network drives, Secure Meeting and a few other unless you have access to Network Connect